Routing & Dispatch

Optimize efficiency by effectively routing the day's work. ServiceMonster's routing tools help you dispatch and assign techs according to location to make routing jobs easy.

Manage your fleet of vehicles from a single schedule with multiple routes.
Operate Multiple Routes

Central Dispatching

The Right Vehicle For The Job

Manage multiple trucks, reschedule jobs between routes, and schedule jobs as vehicles are en-route. Increase fleet flexibility without increased costs.


Reliability is Our Specialty

ServiceMonster has twenty years of experience making mission-critical software for service businesses; our 99.9% uptime is vital for effective dispatching.

Schedule With Flexibility

Arrival Windows

Display Time Ranges

Create a time-range for the expected arrival of your technicians rather than an exact time to give users more flexibility when scheduling.
 

Edit by Route

Take the guesswork out of having to juggle different services split between routes. Easily customize arrival settings on a per route basis.

Arrival windows give you added flexibility when scheduling routes

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Location-based color coding for service dispatch
Tools For Optimized Routing

Intuitive Locations

Assign Jobs Efficiently

Optimize your routes with location-based color coding. See where locations are relative to your dispatch site and intuitively assign jobs to the nearest crew with a customizable way-finding system based on a compass.

 
Get Directions in Google Maps

Once jobs are assigned to a route, a single action will send multiple waypoints to Google Maps to get best-in-class directions and realtime traffic data.

Frequently asked questions.

How does the free trial work?

You can give ServiceMonster a try and get access to all features free for 14 days. There's no credit card required and you can cancel anytime. If you wish to cancel, just let us know before the end of your trial period. You'll only get billed after the trial period has ended.

Once your trial is over, you can choose a subscription level and choose a payment method. You'll be billed for the plan and payment will automatically be debited according to the schedule of payments you've chosen (monthly or annually).  

Does ServiceMonster work on mobile devices?

Yes! The ServiceMonster app works on both Android and iOS Apple devices. You can download the app from the Google Play Store or the Apple App Store.

Which plan fits my business?

Whether you're an owner-operator or have multiple techs and trucks to dispatch, ServiceMonster has 3 different plans to fit your industry needs and operations. Check out our pricing table to compare all the features included with each plan.

Can I change plans?

Sure! You can change plans or upgrade at any time. Plan changes will take effect at the end of your billing cycle (monthly or annual, depending on the schedule you choose). To change plans, email us at support@servicemonster.net or give our support team a call at (888)901-3300.

Do you offer support?

Yes! In fact, we take pride in the continued support that we offer to our users. If you ever have any questions or are having issues, we've got a local, in-house support team waiting to help you out. You can always feel free to give us a call us at (888) 901-3300 or email us at support@servicemonster.net.

Do you partner with franchises?

Yes! ServiceMonster helps franchises with multiple locations and of all sizes. We can tailor a custom software solution that fits your franchise's needs along with offering dedicated support. For more info, feel free to reach out to us at sales@servicemonster.net.

Book a demo today.

Try ServiceMonster Free for 14 days.
No credit card required.

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ServiceMonster's schedule view showing a week of appointments for three different routes